Across Atlanta, a failing freezer rarely announces itself with an alarm. You notice ice cream that bends instead of scoops, a layer of frost on the packages, or a freezer that hums every time you walk past. By then, the food inside is already on a timer.
Switch Appliance Repair fixes freezers in homes, rentals and businesses across Atlanta. Tell us what changed, and a technician will track down the cooling, airflow, gasket, defrost or control problem behind it, explain it plainly and get the freezer back to 0°F.
Call (470) 319-8098 or use the form on this page. Same- or next-day freezer visits are often available.
A broken appliance does not need to drag the whole house down with it. If the fridge is warming up, the washer is leaking, the dryer won't heat, or the oven quit before dinner, Switch Appliance Repair is ready to step in.
Get sharp diagnostics. Get your house back in rhythm.
"Food is softening." The freezer is cold, just not cold enough. Common reasons: a dirty condenser coil, a weak or stopped fan, a gasket letting in warm air or the start of a defrost failure.
"There is a wall of frost." Frost-free freezers clear their coils on a schedule. Heavy frost on the back panel means the defrost heater, the defrost thermostat or sensor, or the control has stopped doing its job. On chest and manual-defrost freezers, it simply means it is time to defrost — or that the lid is not sealing.
"It runs and runs." A freezer that never rests is losing the fight against heat: blocked condenser, failing fan, door not sealing, low refrigerant or a sensor reading too warm.
"It is completely warm, but the light works." Power reaches the unit, but the cooling circuit is not running. The start relay, the overload, the control board or the compressor itself is next to check.
"Water is pooling inside or under it." A clogged defrost drain, a cracked drain tube or a drain pan out of position.
"It is making a new noise." Squeals from a fan motor, a scraping sound from a blade touching ice, or a loud clicking from the compressor's start device.
Freezers We Fix
Upright freezers, frost-free and manual-defrost
Chest freezers in garages, basements and laundry rooms
Built-in freezer columns and freezer drawers
The freezer section of any refrigerator
Compact and under-counter freezers
We work on freezers from Sub-Zero, Viking, Thermador, Liebherr, Miele, Bosch, Fisher & Paykel, JennAir, Monogram, KitchenAid, GE, Whirlpool, Samsung, LG, Maytag, Frigidaire, Electrolux, Amana, Kenmore and Hotpoint. Brand names are used for identification only; Switch Appliance Repair is an independent freezer repair company with no affiliation with, or endorsement from, any of these manufacturers.
How Switch Gets Your Freezer Back in the Game
1. Start your repair request. Call or use the form. We answer 24/7 and find the earliest time on the route for your ZIP code.
2. We diagnose the freezer. Our technician measures the real temperature, checks how long the compressor runs, inspects the condenser and fans, tests the defrost heater and its thermostat or sensor, checks the start circuit and the compressor, and looks closely at the door or lid seal.
3. You get the answer. We explain what failed and what fixing it involves. You decide.
4. We repair, test and wrap up. Genuine or OEM-approved parts go in, the freezer runs, and we confirm it is pulling down toward 0°F. You are covered by a warranty of up to 6 months on parts and labor, and up to 12 months on Sub-Zero.
The Freezer Parts We Replace Most
Evaporator fan motor. It moves air across the cold coil and through the cabinet. When the bearings wear out, it squeals first and then stops.
Defrost heater and defrost thermostat. Together they melt frost off the coil several times a day. Either one failing lets frost slowly smother the coil.
Condenser fan motor. It cools the compressor and the condenser coil. A stalled fan makes the whole freezer run hot and long.
Start relay and overload. Small parts that get the compressor going. When they fail, the freezer clicks instead of humming.
Temperature sensor and control board. The sensor reports the temperature; the board decides what runs. A bad reading means the freezer cools too little or too much.
Door gasket. The seal keeps humid air out. A torn or stiff gasket brings frost, ice crystals on food and long run times.
Garage Freezers in Georgia
A lot of Atlanta freezers live in the garage, and the garage is a tough place for an appliance. In summer, temperatures out there can climb well past what a standard freezer is designed for, so the compressor runs almost nonstop and the condenser has a hard time shedding heat. In a winter cold snap, some freezers sense the cold room and barely run at all, which lets the inside warm up.
If your garage freezer struggles at the extremes, we check whether a part has actually failed or whether the unit simply is not rated for those conditions. Garage-ready models and good ventilation make a big difference, and we will tell you honestly which situation you are in.
Simple Checks Before We Arrive
Confirm the freezer is plugged in and the breaker or GFCI outlet has not tripped.
Make sure the temperature control was not bumped to a warmer setting.
Look at the door or lid: is anything stopping it from closing all the way?
Check that the vents inside are not blocked by packages.
On a chest freezer, check the frost layer; if it is thicker than about a quarter inch, it needs defrosting.
Please do not scrape thick frost with a knife or a screwdriver. Puncturing the coil turns a simple fix into a sealed-system repair.
Protect the Food While You Wait
Keep the door closed as much as you can. A full freezer holds a safe temperature for about 48 hours and a half-full one for about 24 hours (USDA). Pack items tightly together, add bags of ice if you have them, and move the most valuable food to a cooler or a neighbor's freezer if the wait will be long. Food that still has ice crystals or sits at 40°F or below can be refrozen.
Repair or Replace?
Most freezer repairs involve fans, defrost parts, relays, sensors, gaskets and control boards — all replaceable without touching the sealed system. Those repairs make sense.
Replacement may be the sharper choice when a small, older freezer has a failed compressor, or when a chest freezer has a leak in the coil built into its walls. For built-in freezer columns and drawers, repair is nearly always the better value. We give you the facts first.
Keep It Freezing
Clean dust off the condenser coil every six months or so.
Keep some open space around the cabinet for airflow.
A fuller freezer holds temperature better when the door opens.
Check the gasket for tears and clean it with warm, soapy water.
Keep the freezer level so the door swings closed by itself.
Switch covers Atlanta and nearby communities including Buckhead, Midtown, Inman Park, Kirkwood, Decatur, Brookhaven, Sandy Springs, Dunwoody, Smyrna, Marietta, Roswell, Alpharetta, Johns Creek, Tucker, Chamblee, Doraville, Norcross and Lawrenceville. Choose "Freezer" in the form and enter your ZIP to check.
Where to find Switch for freezer repair: 160 Clairemont Ave, Decatur, GA 30030.
Let's Stop the Thaw
Call (470) 319-8098 — day or night — or send the form. Tell us what changed and we will get your freezer back to 0°F.
Why Atlanta homeowners call Switch
Why Switch
01
Fast appointments
Same- or next-day freezer visits across most of our area.
02
Real diagnostics
Before any part is replaced.
03
EPA 608 certified technicians
Whenever the freezer needs sealed-system work.
04
15+ years
In appliance repair, with plenty of freezers along the way.
05
Insured, background-checked techs
For every freezer repair.
06
Genuine or OEM-approved parts
Plus a warranty of up to 6 months on the freezer repair.
We are a family-owned company that knows how much a full freezer is worth.
Quick answers before you book
Freezer Repair FAQ
Why is my freezer running but not freezing?
The most common causes are a frosted evaporator coil from a failed defrost part, a stopped fan, a dirty condenser or a bad door seal.
What temperature should my freezer hold?
0°F, according to the USDA and FDA.
Do you work on chest freezers too?
Yes, along with upright, built-in, drawer and compact freezers and the freezer section of refrigerators.
Can I put a regular freezer in my garage?
Many standard freezers struggle in very hot or very cold garages. Check your manual for the temperature range it is designed for.
How long does frozen food stay safe without cooling?
About 48 hours if the freezer is full and the door stays closed, about 24 hours if it is half full (USDA).
Do you fix refrigerant leaks?
Our EPA 608 certified technicians can locate and assess leaks and tell you whether a sealed-system repair is worth it for your freezer.
Is my freezer repair covered by a warranty?
Freezer repairs carry up to 6 months on parts and labor; Sub-Zero repairs carry up to 12 months.
